Operating a mixed Microsoft Windows and Linux environment, The UGAPD Computer Support Unit maintains the network infrastructure, performs desktop support services, and directly assists in cases which require computer forensics expertise.
Computer Support, the IT/MIS unit at UGA's Police Department, works as an integrated unit within the Bureau of Administration and Fiscal Affairs in planning upgrades and maintaining existing computer hardware and software that the department depends on to meet the University's goal of keeping the campus community safe from crime. It is the job of the Computer Support unit to preemptively maintain and upgrade systems to minimize downtime during peek operations, such as football games and other large collegiate events.
Computer Support’s full time staff members each have unique and specialized skills which provide the Police Department with a broad spectrum of support skills for both users and visitors.
In addition to working directly with the CID(Criminal Investigation Division) in solving computer related cases and providing digital evidence forensics analysis, Computer Support manages the day to day desktop operations in support of its users. Computer Support also maintains in house server based services like file sharing, network printers, this newly updated website, and it develops in house applications on an as needed basis.